Desktop Support Technician

Location: Beale AFB, CA
Date Posted: 12-07-2017
SUMMARY:
ASG is looking for a Desktop Support Technician to support the medical clinic on Beale AFB.

JOB DESCRIPTION:
  • Provide Personal Computer (PC) maintenance, setup, troubleshooting and repair.
  • Provide printer maintenance, setup, troubleshooting and repair.
  • Provide software/application installation, troubleshooting and support
  • Troubleshoot and assist with repair of network connectivity issues.
  • Provide generalized customer assistance, as needed.
  • Ensure completed work orders are tracked, updated and closed in Remedy.
  • Perform minor LAN account maintenance, if assigned.
  • Perform movement of equipment, if assigned.
  • Answer phone calls, take messages and refer callers to appropriate offices, as needed.
  • Interface with base communications squadron personnel as directed by MTF Chief Information Officer (CIO).
  • Complete other projects as assigned by MTF CIO.
QUALIFICATIONS:
  • Requires a DoD background investigation.
  • Two years of PC/Network troubleshooting experience.
  • Excellent customer service skills.
  • CompTIA Security+ CE and A+ CE.
We are an equal opportunity employer.   We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.   The EEO is the Law poster is available here.
 
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